HDAA OFFERS ASSESSMENT FOR CERTIFICATION AGAINST ISO 9001:2008
ISO 9001:2008 - Quality Management Systems (QMS) certification helps organisations design service delivery systems to meet customers' quality requirements and regulatory requirements, while enhancing customer satisfaction and structuring continual improvement into their "way of doing things".
THE NEWEST ISO 9001 STANDARD VERSION - ISO 9001:2008
With more than a million organisations world-wide have been certified to ISO 9001, it is fair to say that ISO 9001 certification is globally recognised as the benchmark for measuring organisations' quality management systems. HDAA is proud to be accredited to provide ISO 9001:2008 certification and we are able to work with you to enable this to occur.
The benefits of achieving certification to the ISO 9001:2008 - Quality Management Systems standard are evident. These benefits are not only from more consistent application of business processes but also from a marketing and organisation positioning perspective. Organisations certified to ISO 9001:2008 are recognised as organisations that perform to a higher customer focused standard. Certification to 9001 provides a public statement that an independent organisation has assessed your organisation and found it to be an organisation that, because of its business processes, operates to benefit: a) customers, b) employees, c) funders/shareholders, and d) suppliers.
By participating in the initial certification process as well as on-going monitoring and re-assessment, organisations can demonstrate that they have a comparative advantage in their performance.
The focus of HDAA is on working with health and disability service providers to support improvement. Our approach is to get along side you to design an approach that meets your particular situation and needs. For instance, prior to the assessment process beginning we can work with you to complete a "pre-audit" or "gap-analysis" as well as provide you with a documented plan of improvement that guides you toward success.
One of the key benefits of our approach is that we are able to combine the ISO 9001:2008 assessment with other standards assessment (e.g., Queensland or Victoria Disability standards) and this provides a much more integrated and cost effective approach to your assessment and quality development programme.
If you would like to know more please do contact us by going to the
"Contact Us" page in the website. We are always willing to meet with you on a no cost or obligation basis to talk you through the process and benefit of ISO 9001:2008 Quality Management Systems certification.